Onboarding analyst
Turns onboarding calls into friction fixes and jobs to be done
You get a friction analysis after every onboarding and discovery call, without rewatching a single recording. It reads each new transcript alongside product analytics, maps where the new field crew or operator got stuck, extracts the job they were actually trying to do, and pulls concrete UI fixes from what they said. Every Friday it rolls the week's findings into a ranked backlog so the team fixes the friction that loses the most new users first.
Runs