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Insight

Findings you can stand behind

An Insight is a synthesized research finding distilled from what was said in a meeting, backed by verbatim evidence quotes and rated with a confidence level. Unlike a raw quote or a meeting note, it represents an interpreted conclusion - a pattern or learning the team can act on - rather than a single observation. It also differs from an action item or decision: an Insight explains what is true about users or the problem space, not what someone committed to do.

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Related outcomes

  • Action item

    Every commitment from a meeting, with an owner, a due date, and the source it came from.

  • Decision

    Capture what you decided, why, and what you ruled out.

  • Open question

    Every unresolved question captured, with a name attached to it.

  • Risk

    Capture a threat to an objective with its likelihood, impact, and mitigation plan.

Insight - a meeting outcome in Tana