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Behavior observation

What users actually do, on the record

A Behavior observation captures a single observed user behavior or recurring segment pattern surfaced during a meeting - what a person or group actually did, said, or struggled with, stated as an observation rather than a conclusion. It differs from a feature request (which proposes a solution) and from an insight or finding (which interprets several observations into a takeaway); an observation stays close to the raw evidence and often feeds into those higher-level outcomes.

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Related outcomes

  • Action item

    Every commitment from a meeting, with an owner, a due date, and the source it came from.

  • Decision

    Capture what you decided, why, and what you ruled out.

  • Open question

    Every unresolved question captured, with a name attached to it.

  • Risk

    Capture a threat to an objective with its likelihood, impact, and mitigation plan.

Behavior observation - a meeting outcome in Tana